Job Opportunities

For a current listing of all job opportunities, please contact Paola Loupe at 530-600-3505 or [email protected]

 


SPA

Massage Therapist

Maintain complete knowledge of:

All Resort features/services and hours of operation
All Spa services, hours of operation, and retail products.
Spa programs and hours
All Spa rates, special packages and promotions.
The daily treatment / fitness schedules and to keep the Therapy and Fitness teams updated with any changes throughout the day.
Local events, attractions, holiday schedules.
Resort extension numbers.
Food & Beverage outlets, hours of operation, cuisine, ambience, dress code, menu selections and price range.

Perform massage therapy & body treatments in accordance with spa procedures.

Licensed Esthetician

Maintain complete knowledge of:

All Resort features/services and hours of operation
All Spa services, hours of operation, and retail products.
Spa programs and hours
All Spa rates, special packages and promotions.
The daily treatment / fitness schedules and to keep the Therapy and Fitness teams updated with any changes throughout the day.
Local events, attractions, holiday schedules.
Resort extension numbers.
Food & Beverage outlets, hours of operation, cuisine, ambience, dress code, menu selections and price range.

Perform massage therapy & body treatments in accordance with spa procedures

Receptionist

Maintain complete knowledge of:

All Resort features/services and hours of operation
All Spa services, hours of operation, and retail products.
Spa programs and hours
All Spa rates, special packages and promotions.
The daily treatment / fitness schedules and to keep the Therapy and Fitness teams updated with any changes throughout the day.
Local events, attractions, holiday schedules.
Resort extension numbers.
Food & Beverage outlets, hours of operation, cuisine, ambience, dress code, menu selections and price range.

Balance scheduled appointments daily. 
Monitor daily Spa appointment count and expected arrivals/departures (particularly V.I.P.s).

 

 

FOOD AND BEVERAGE DEPARTMENT

Bartender (MORNING SHIFTS)

Greet customers, give them menus, and inform them about daily specials
Take drink orders from customers
Pour wine and serve draft and bottled beer and other drinks and beverages
Mix drinks according to recipes
Check identification of customers, to ensure that they are of legal drinking age
Clean bars, tables, and work areas
Operate cash registers, collect payments from customers, and return change
Manage bar operation and order and maintain liquor and bar supplies

Host/ess

Greet guests and seat them at tables or in waiting areas.
Provide guests with menus and Restaurant amenities, such as newspaper.
Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

Server (EVENING)

Organize all of the various prep items needed from different areas to ensure all items are in place and ready for service.
Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Maintain contact with kitchen staff, management, and customers to ensure that dining details are handled properly and guests’ concerns are addressed.

Server Assistant

Examine trays to ensure that they contain required items.
Load trays with accessories such as eating utensils, napkins, or condiments.
Polish dishes, kitchen utensils and equipment.
Place food servings on plates or trays according to orders or instructions.
Stack dishes for return to stewarding after meals are finished

Dishwasher

Maintain confidentiality of any and all proprietary information as required by the Company.
Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
Maintain kitchen work areas, equipment, or utensils in clean and orderly condition, as directed by culinary management.
Place clean dishes, utensils, or cooking equipment in storage areas.
Maintain the cleanliness and organization of the loading dock/refuse areas of the culinary department as directed.

 

Front Desk

Night Audit Relief (2 OVERNIGHTS & 2-3 EVENINGS)

Checks front office accounting records for accuracy and, on a daily basis summarizes and compiles information for the hotel’s financial records.
Tracks room revenue, occupancy percentages, and other front office operating statistics.
Prepares a summary of cash, check, and credit card activities reflecting the hotel’s financial performance for the day.

 

Valet/Bellman (MORNING)

Driving vehicle to a specific spot in valet parking lot, securing and noting the space the vehicle is parked on valet tag and log; returning the tag and keys to valet key booth.
Following proper safe driving procedures and safety protocol.
Greeting all guests upon arrival, opening doors, explaining valet procedures and pricing, asking guests if they need directions and performing access control responsibilities for the valet area.
Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policies, procedures, training, and Team Member involvement activities. 
Recognize all returning and VIP guests, and welcome them back. Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities and emergency procedures. Assist guests with their luggage and acknowledge them by name.

Front Desk Agent

Direct activities in front desk and Guest Service areas in absence of Front Office Supervisor
 Assists in training of new staff members in these areas
Completes and transmits daily reservation reports
Attends BEO meetings for upcoming events
Assist Sales & Wedding Teams with bookings for groups
Reading and helping to execute group contracts
Pre Blocking and entering rooming list

 

HOUSEKEEPING

Guest Room Attendant

Clean and maintain Hotel rooms at established quality standards.
Follow all departmental and safety procedures.
Promote positive guest relations and promptly attend to our guests needs.
Report any maintenance issues they observe.
To maintain a clean and well organized work area, i.e. linen room, maid cart, etc.
Turn in all Lost and Found according to established procedures

 

ACCOUNTING

Accounting Coordinator

Audits the daily revenue center cash drops and prepares the bank deposits. Maintains correspondence with department heads to solve cash drop discrepancies.
Audits the Food and Beverage server tip transfers in TipsSender and adjusts entries as needed. Maintains the Server Close-Out Cash Drop spreadsheet.
Assists with the maintenance of petty cash and makes change for the revenue centers as needed. Makes bank runs to complete bank deposits and make change for petty cash.

 

To apply, download and complete the Employment Application (DOCX | PDF) and send to Paola Loupe ([email protected]).