Job Opportunities

For a current listing of all job opportunities, please contact Paola Loupe at 530-600-3505 or [email protected]

 


SPA

Massage Therapist

Maintain complete knowledge of:

All Resort features/services and hours of operation
All Spa services, hours of operation, and retail products.
Spa programs and hours
All Spa rates, special packages and promotions.
The daily treatment / fitness schedules and to keep the Therapy and Fitness teams updated with any changes throughout the day.
Local events, attractions, holiday schedules.
Resort extension numbers.
Food & Beverage outlets, hours of operation, cuisine, ambience, dress code, menu selections and price range.

Perform massage therapy & body treatments in accordance with spa procedures.

Massage Esthetician

Maintain complete knowledge of:

All Resort features/services and hours of operation
All Spa services, hours of operation, and retail products.
Spa programs and hours
All Spa rates, special packages and promotions.
The daily treatment / fitness schedules and to keep the Therapy and Fitness teams updated with any changes throughout the day.
Local events, attractions, holiday schedules.
Resort extension numbers.
Food & Beverage outlets, hours of operation, cuisine, ambience, dress code, menu selections and price range.

Perform massage therapy & body treatments in accordance with spa procedures

Receptionist

Maintain complete knowledge of:

All Resort features/services and hours of operation
All Spa services, hours of operation, and retail products.
Spa programs and hours
All Spa rates, special packages and promotions.
The daily treatment / fitness schedules and to keep the Therapy and Fitness teams updated with any changes throughout the day.
Local events, attractions, holiday schedules.
Resort extension numbers.
Food & Beverage outlets, hours of operation, cuisine, ambience, dress code, menu selections and price range.

Balance scheduled appointments daily. 

Monitor daily Spa appointment count and expected arrivals/departures (particularly V.I.P.s).

FOOD AND BEVERAGE DEPARTMENT

Jimmy’s Restaurant Supervisor (AM)

Regular attendance at team meetings is mandatory.
Maintain a guest comment reader board and review with all staff.
Maintain and improve social media reviews.
Oversee payroll for service staff and maintain budgeted labor percentages as outlined in the budget.

Prep Cook (PM)

Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
Minimize waste and maintain controls to attain forecasted food cost.
Transport empty, dirty pots and pans to the pot wash station.
Meet with the Lead Cook to review assignments, anticipate business levels, changes and other information pertinent to the job performance.

Line Cook (PM)

Minimize waste and maintain controls to attain forecasted food cost.
Transport empty, dirty pots and pans to the pot wash station.
Meet with supervisor to review assignments, anticipate business levels, changes and other information pertinent to the job performance.
Organize all of the various prep items needed from different areas to ensure all items are in place and ready for service.
Cook with total adherence to established recipes and techniques as directed by the Lead Cook, Sous Chef, Chef de Cuisine, and/or Executive Chef.

FRONT DESK

Front Desk Agent

Direct activities in front desk and Guest Service areas in absence of Front Office Supervisor
Assists in training of new staff members in these areas
Completes and transmits daily reservation reports

Valet/Bellman (AM & PM SHIFTS)

Driving vehicle to a specific spot in valet parking lot, securing and noting the space the vehicle is parked on valet tag and log; returning the tag and keys to valet key booth.
Following proper safe driving procedures and safety protocol.
Greeting all guests upon arrival, opening doors, explaining valet procedures and pricing, asking guests if they need directions and performing access control responsibilities for the valet area.
Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policies, procedures, training, and Team Member involvement activities. 
Recognize all returning and VIP guests, and welcome them back. Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities and emergency procedures. Assist guests with their luggage and acknowledge them by name.

HOUSEKEEPING

Houseman

Vacuum hotel hallways each day.
Remove trash from Room Attendant carts and other areas.
Remove linen from Room Attendant carts and take to Laundry.
Perform guest deliveries in a timely manner.
Report any maintenance issues they observe.
Follow all departmental and safety procedures.
Promote positive guest relation and tend to our guest needs.
To maintain a clean and well organized work area, i.e. linen room, maid cart, etc.
Turn in all Lost and Found according to established procedures.
Help maintain cleanliness of guest areas, i.e. pick up dishes, trash as needed.
Deep cleaning projects as assigned.
Duties as assigned.
Projects as assigned.

ACCOUNTING

Assistant Controller

Responsible for managing operational data and ensuring data integrity and accuracy
Responsible for managing system hardware and software applications
Provide technical systems support to company owned locations and franchisees
Development of operational procedures and documentation of data flow


To apply, download and complete the Employment Application (DOCX | PDF) and send to Paola Loupe ([email protected]).